BEHAVIOUR YOU MAY EXPERIENCE:
You have not received your results back within the usual timeframe.
1. SAMPLE IMAGES ARE HELD UP IN THE CLOUD
It may be that the image processing unit in the Cloud is holding up your sample images. Techion Support will need to assist in resolving the issue.
Resolve the issue
1. Contact Techion Support
- Please contact Techion Support via https://u.fecpakg2.com/support, and provide:
- the serial number of your Micro-I (i.e. MX-MIC-XXXX-X-XXXXXXXXXX)
- your first and last names
- your email address
- your telephone number
- mention that you have not received your results back
- your sample date
- your mob name.
2. For Techion Support