RATA Platform
Releases
- How to Update Your Device to Minimum Software Requirements
- Software Release V 5.15
- Software Release V 5.13
- Software Release V 5.12
- Software Release V 5.11
- Software Release V 4.23
- Software Release V 4.22
- Software Release V 4.21
- Software Release V 4.16
- Software Release V 4.13
- Software Release V 4.11
- Software Release V4.9
- Software Release V4.8
- Software Release V4.6
- Software Release V4.4
- Software Release V4.3
- Software Release V4.2
- Software Release V4.1
- Software Release V3.22
- Software Release V3.21
- Software Release V3.20
- Software Release V3.19.4.0
- Software Release - Rata V3.17
- Software Release V3.16
- Software Release V3.14
- Version 3.13 Release Notes
- Version 3.12 Release notes
Networking
- Troubleshooting Starlink Connectivity
- Alternative Connection Options for Digital Microscopes Appearing Offline
- Using your Micro-I offline to process samples
- How to replace the USB Wi-Fi Adapter on your Micro-I
- USB Tethering to Micro-I with Android Phones
- Connecting your Micro-I to the internet in version 3.12 or above
- Are you shown an error message when you connect to your Micro-I from within the portal?
- Are you shown an error message when you visit http://10.11.12.1?
- Does your Micro-I not detect any Wi-Fi networks?
Power
Submissions
- Have you not received your results?
- Commercial User - Auto Upload Submission Troubleshooting
- Export result data in RATA Portal
- Samples | Upload Submission | Error | fixing upload errors
- Are your submissions not uploading?
- Does your sample's image capture status not proceed past 'Initiating the camera' or shows 'Connecting to Micro-I capture control'?
- Has your sample's image capture been running for longer than 12 minutes?